1. Introduction
Understanding Our Cookie Usage
This policy explains how Cryptrac Solutions uses cookies and tracking technologies
This Cookie Policy explains how Cryptrac Solutions (“Company,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our website, use our mobile applications, or interact with our cryptocurrency payment processing services (collectively, the “Service”). This policy should be read in conjunction with our Privacy Policy and Terms of Service.
Cookies are small text files that are placed on your device when you visit a website or use an application. They are widely used to make websites and applications work more efficiently and to provide information to website owners about user behavior and preferences.
By continuing to use our Service, you consent to our use of cookies and similar technologies as described in this policy. You can control and manage cookies through your browser settings, though disabling certain cookies may affect the functionality of our Service.
We are committed to transparency about our data practices and want to ensure you understand how and why we use cookies. This policy provides detailed information about the types of cookies we use, their purposes, and how you can manage your cookie preferences.
2. Types of Cookies We Use
Our Service uses several different types of cookies, each serving specific purposes to enhance your experience and enable the proper functioning of our platform. Understanding these categories will help you make informed decisions about your cookie preferences.
Essential Cookies
Necessary for the basic functionality of our Service and cannot be disabled without severely impacting your ability to use the platform.
- Authentication tokens that keep you logged in
- Session identifiers for server connections
- Security cookies for CSRF protection
- Payment processing functionality
Functional Cookies
Enhance your experience by remembering your preferences and settings.
- Preferred language and currency settings
- Dashboard layout customizations
- Cryptocurrency wallet preferences
- Payment link templates
Analytics Cookies
Help us understand how users interact with our Service by collecting aggregated usage information.
- Page views and user journey tracking
- Feature usage and performance metrics
- Error reporting and optimization data
Marketing Cookies
May be used to deliver relevant content and advertisements based on your interests.
- Marketing campaign effectiveness tracking
- Targeted communications and content
3. Third-Party Cookies and Services
Our Service integrates with several third-party providers that may set their own cookies when you use our platform. These integrations are essential for providing comprehensive cryptocurrency payment processing services and maintaining the security and functionality of our platform.
Supabase
Database and authentication provider
- • User authentication cookies
- • Session management
- • Data synchronization
NOWPayments
Cryptocurrency payment processor
- • Payment processing cookies
- • Fraud prevention
- • Transaction monitoring
SendGrid
Email communications
- • Email delivery tracking
- • Engagement measurement
- • Communication preferences
Hosting Providers
Content delivery and security
- • Performance optimization
- • Security protection
- • Geographic content delivery
Important: Each third-party service has its own privacy policy and cookie practices. While we carefully select our providers, we cannot directly control their cookie usage.
4. Cookie Management and Your Choices
You have several options for managing cookies and controlling how they are used when you interact with our Service. Understanding these options will help you make choices that align with your privacy preferences while maintaining the functionality you need.
Browser Settings
Most modern browsers provide direct cookie control:
- 1View and manage existing cookies
- 2Block all cookies or allow only first-party cookies
- 3Selectively allow cookies from specific websites
Note: Blocking essential cookies may prevent access to account management and payment processing features.
Mobile Device Controls
Mobile platforms provide additional privacy controls:
- Limit ad tracking settings
- Reset advertising identifiers
- App-specific privacy settings
Third-Party Opt-Out
Many services offer their own opt-out mechanisms:
- Google Analytics opt-out browser add-on
- Industry opt-out platforms for advertising
- Service-specific privacy controls
Remember: Cookie preferences are typically stored locally on your device, so you may need to set preferences separately for different browsers and devices.
5. Data Retention and Cookie Lifespan
Different types of cookies have varying lifespans, and understanding these timeframes can help you make informed decisions about your privacy preferences and data management.
Session Cookies
Temporary and deleted when browser closes
- • Login state maintenance
- • Form data preservation
- • Security during active sessions
Persistent Cookies
Remain for specified periods
- • Authentication: weeks to months
- • Preferences: months to years
- • Analytics: days to years
Third-Party Cookies
Governed by provider policies
- • Payment processing: session-based
- • Email tracking: weeks to months
- • Authentication: extended periods
We regularly review and update our cookie retention practices to ensure they align with privacy best practices and regulatory requirements. Cookies that are no longer needed for their intended purpose are automatically expired or deleted according to our data retention schedules.
6. Security and Privacy Considerations
The security of cookie data is a critical aspect of our overall privacy and security framework. We implement multiple layers of protection to ensure that cookie information is handled securely and in accordance with privacy best practices.
Encryption & Security
- Sensitive cookies are encrypted
- HTTPS-only transmission
- Security flags prevent unauthorized access
Access Controls
- Strict team access policies
- Cookie data segregation by sensitivity
- Regular access permission audits
Data Minimization
- Only necessary data collected
- Automatic deletion of expired cookies
- Avoid personal identifiers when possible
Compliance: Our cookie practices align with GDPR, CCPA, and other privacy regulations. We conduct regular assessments and update policies as regulations evolve.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or service offerings. When we make significant changes to this policy, we will notify users through appropriate channels and provide information about the nature of the changes.
Notification Methods
- Email notifications to registered users
- Prominent notices on our website
- Dashboard notifications for significant changes
Your Rights
- Reasonable time to review changes
- Adjust cookie preferences if needed
- Discontinue service if disagreeing with changes
Effective dates will be clearly indicated, and we maintain previous policy versions when legally required. Your continued use of our Service after updates constitutes acceptance of the revised Cookie Policy. We encourage periodic review to stay informed about our practices.
8. Contact Information and Support
If you have questions about our Cookie Policy, need assistance with cookie settings, or want to exercise your privacy rights related to cookie data, we provide several ways to contact our support team.
Cryptrac Solutions
Privacy Inquiries
privacy@cryptrac.comSupport
support@cryptrac.comLegal Team
legal@cryptrac.comResponse Time: We aim to respond to privacy-related inquiries within 48 hours and will work with you to address any concerns about our cookie usage.
Cookie Policy Acknowledgment
By continuing to use our Service, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.